House of Waterford


0h 50min
Located on The Mall, overlooking the historic district of the Viking Triangle in Waterford City, visitors to the globally renowned House of Waterford learn the history and stories behind one of Ireland’s most iconic brands. Marvel at the skill of master craftsmen on a factory tour that showcases all stages in the creation of this fine crystal including Mould Making, Blowing, Cutting, Sculpting and Engraving. Engage with the people behind the craft and discover what their daily work entails as they create crystal before your very eyes. Our factory tours are fully guided, with a duration of approximately 50 minutes. We also offer private factory tours. Following your tour, prepare to be dazzled by the exquisite pieces of crystal on show within the largest display of Waterford in the world. Relax in The Waterford Café which serves delicious breakfast and lunch options, and of course coffee, tea and sweet treats all made with the best of local, Irish ingredients. The café offers both indoor and outdoor seating options, with a cosy heated outdoor terrace overlooking The Mall. For a special treat, why not indulge in a beautiful Afternoon Tea Experience. Served on Wedgwood fine china, the afternoon consists of 3 courses; scones served with cream and jam, a selection of seasonal savoury items, and an array of homemade desserts, all served with speciality teas or coffee. Wine and Champagne options are also available. House of Waterford is open year round, please visit our website for detailed opening times.

Current opening times

Monday 9:30 AM - 3:15 PM
Tuesday 9:30 AM - 3:15 PM
Wednesday 9:30 AM - 3:15 PM
Thursday 9:30 AM - 3:15 PM
Friday 9:30 AM - 3:15 PM
Saturday 9:30 AM - 3:15 PM
Sunday 9:30 AM - 3:15 PM


  • Wheelchair Accessible
  • Paid Visit
  • Covid-19 Guidelines
  • Credit Card Accepted
  • Guided Tours
  • Guide Dogs Welcomed
  • Toilets
  • Food On Site
  • Wifi
  • Retail On Site
  • Mobile Ticket Accepted
  • Paper Ticket Accepted
  • Families
  • Arts & Culture
  • Galleries & Museums
  • Kids
  • Solo Visitors
  • Friends
  • Mature visitors
  • Historical
A guided factory tour of House of Waterford's manufacturing facility; learn about 240 years of crystal-making history in Ireland's oldest city. 
What does a visit to the House of Waterford entail?

Our facility includes a Prestige Factory, a Retail Store, Exhibition Area, a bar and a café.

What will I see on the factory tour?

The guided tour of our factory includes a visit to all aspects of traditional crystal production including, mould making, blowing, quality inspection, finishing, cutting, sculpting and engraving.

Contact details

  • House of Waterford
  • The Mall
  • Waterford
  • Ireland